Pinnacle Esports Betting Bookmaker Review in 2023

Overview

With hundreds of lucrative esports tournaments in numerous esports games happening throughout each year, it comes as no surprise that esports betting has become such a popular past-time activity. Punters can enjoy the variety and experience of placing esports bets across a wide range of bookies.

One such bookie is Pinnacle. In this article, we’ll be looking at all the features and options that Pinnacle offers to bettors, as well as objective scores for each category so you can gain a clear understanding of what you’ll get from betting on Pinnacle. Let’s start with the registration process.

Registration Process 5/5

Pinnacle has done a great job with the registration process because it’s simple, quick, and useful in a couple of ways. First off, you’ll need to choose your country, email, and password. You’ll use the email and password to log in.

The 2nd step of the registration process requires you to add some personal information; this step is important because it prevents those under 18 from registering an account.

Step 3 also requires some more information about you. This includes your country of residence, currency, home address, city, postcode, and contact number. After the third step, all that’s left is to verify your account and add your chosen payment method.

It’s also worth noting that in the final step (step 4), you can set up a security question to increase the security of your account.

Overall, the registration process can be completed in just a few minutes and is very easy to go through.

Deposits and Withdrawal Options 5/5

Payment methods are an integral part of any betting experience so most bookies offer plenty of them to accommodate all sorts of punters. However, Pinnacle is a step above the rest because they support over 25 payment options for you to choose from. Keep in mind that the available payment methods for your country may differ and may feature a smaller number of them. It all depends on where you’re currently residing.

You’ll be able to find out which payment methods are used for deposits and which for withdrawals in your profile settings. Here’s a full list of all supported payment options:

• Credit Cards (Visa, MasterCard)
• Skrill
• NETELLER
• iDebit
• WebMoney
• Instant Banking
• ecoPayz
• e-Cheque
• InstaDebit
• Paysafecard
• Bank Transfer
• Local Transfer
• Sofort
• Bradesco
• Boleto
• MuchBetter
• WebPay
• Bitcoin
• Internet Banking
• JCB
• Neosurf
• OXXO
• Pay4Fun
• Interac e-Transfer
• AstroPay

One popular payment method that is missing from the list of supported payment methods is PayPal. It is unknown if Pinnacle will enable support for it.

But, if you don’t use PayPal, you’ll definitely be able to find a suitable payment option for your account.

Open Account Offer 1/5

At this time, Pinnacle does not offer a welcome bonus to any new punters that register an account on their website (or mobile app). This has been the case for some time now and it is unknown whether or not Pinnacle will offer welcome bonuses in the future.

Sportsbook Promotions 2/5

Pinnacle does not have any sportsbook promotions happening at the moment. The primary reason for this is that they make up for the lack of promotions with superb odds. Pinnacle arguably has the best odds on the market so the lack of promotions isn’t as bad as you’d expect.

Pre-Match Offer 4.5/5

• Excellent odds
• Numerous esports tournaments to bet on
• Plenty of betting markets to choose from

Betting Options

Pinnacle has done a great job with their betting market offers as well as supported esports games and tournaments. You’ll most likely be able to find exactly what you’re looking for in esports betting while enjoying some excellent odds.

The betting markets you can expect to find include Match-Winner, Outrights, Game Duration (over/under), First Blood, Total Kills (odds/evens), Correct Score, and more. And, when it comes to esports games, some of the most popular titles are available for betting, including League of Legends, Dota 2, Call of Duty, CS:GO, Halo, Mobile Legends, Rocket League, VALORANT, and others.

You can see the odds they’ve assigned for the match we’ve chosen to showcase (PSG.LGD versus Tundra in the Dota 2 Lima Major). Even though Tundra are the favourites in most regards, the odds are superb which, again, explains why Pinnacle doesn’t hand out welcome bonuses.

While Pinnacle’s pre-match offer is generous, there are a couple of esports titles missing from the ‘collection’ which is why we can’t give them a perfect 5/5 score. Still, there’s more than enough to go around and you’ll definitely be able to place your favourite bets with ease.

Betting Odds

Pinnacle is pretty unique with regards to their odds. For example, if you have a matchup between one incredibly strong team and another that doesn’t seem to stand a chance at winning, the odds won’t be as imbalanced as they usually can be.

Because of this, you’ll often find situations where the odds on the favourites are 1.5 or above which we don’t often see in the esports betting space.

Cashout & Bet Builder

Pinnacle has a bet builder option for punters that want to combine multiple bets in an effort to win more since they’ll have to win all the bets on the betting slip. The bet builder you’ll find at Pinnacle has plenty of information about your bets that are helpful in keeping track of what bets you’ve already placed.

On top of that, it features a ‘my bets’ section that holds all the bets that you’ve placed and that are currently in play.

Additionally, cashing out early is available on Pinnacle so if things start to look dicey and you feel like the original bet may not hold, you will be able to cash out early and keep some of the winnings.

Live Offer 5/5

• Competitive odds
• Live betting is available
• Wide range of betting markets

Pinnacle’s live offer is very similar to their pre-match offer, with (understandably) some esports betting markets being unavailable (specifically outrights). However, you’ll still be able to enjoy coming up with betting strategies involving match-winner and other bet types.

While it is noticeable that there are fewer betting markets that are available, they still offer interesting ones such as Correct Score which we don’t usually see bookies offer for live betting.

Apart from that, you’ll also be able to access the Live Centre for a better live betting experience, though if you prefer to keep it simple and place your bets quickly and easily, just clicking on a match from the main screen is enough. Lastly, you’ll find that their live odds are great as well – again, not something we often see with other bookies.

Security 5/5

• Superb security
• 2FA available
• SSL Encryption
• Curaçao betting license

Pinnacle has some of the most advanced security systems among bookies that’ll prevent any third-party attempt from stealing your data or hacking your account.

The first line of defense is your password (which should always be long and difficult to guess) but this one is up to you. Pinnacle employs 2-Factor Authentication which prevents unauthorized entry to your account by requiring login confirmation from your mobile device.

On top of that, their website and app utilize the SSL protocol which makes your connection safe and secure.

All of these security features working together make for a fully secure betting experience, without fear that your account or data will be tampered with or stolen.

Service and Customer Support 4/5

The first step you should take if you encounter any issues or have questions is to check out Pinnacle’s help center. The help center has a collection of Frequently Asked Questions about various topics such as supported payment methods, bet limits, and more.

If you can’t solve a problem using the help center, you can try contacting customer support. This can be done in one of two ways – through live chat or email.

As far as live chat is concerned, you’ll generally get an answer back in less than a minute from a customer support rep. They’ll stay with you until the issue is resolved; our experience in this regard was a positive one. It’s also worth noting that the live chat is available 24/7.

Alternatively, you can also contact them via email, though bear in mind that it can take up to 24 hours for them to respond to you. In general, using the email option is best when you have a question or a non-urgent issue.

Design and Usability 5/5

• Fast & secure website
• Mobile-optimized
• User-friendly
• Available Languages: English, Czech, Finnish, French, German, Italian, Chinese, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish

The aesthetics of the site are great; the website features a relatively minimalist design with a focus on keeping everything near the middle of the site. This gives you a great view of all the functions, info on matches, and betting options in one place.

You can see all the primary betting categories on the left side of the screen (sports and esports), as well as a search function for quick access to any page on the site.

The right side of the site features the betting slip and the login section in the top right. You can also easily select what you want to do on the site, including sports betting, live centre, casino, live casino, virtual sports, esports hub, and betting resources.

The middle of the page is reserved for displaying the available matches you can bet on, the odds, betting markets, tournaments, and more.

As for performance, the website is fast, and we haven’t encountered any glitches or freezes during our time using it. It’s also mobile-optimized so you’ll have no trouble accessing it from a mobile device.

Overall, Pinnacle’s website is great, fully functional, and incredibly easy to use.

Mobile 5/5

Pinnacle’s mobile app can only be downloaded from the official website as it’s not on Google Play or the Apple Store.

But other than that, the app is excellent! It features all the same functionalities and capabilities of the website in a compact package while also being lightning-fast. You’ll be able to make deposits on the go, place bets, and even get on some in-play betting action.

Users can also enjoy using the bet builder and many other tools that Pinnacle have added to their app. Keep in mind that you’ll have to log into your account in order to use the app.

Other Products 5/5

Apart from sports and esports betting, Pinnacle also offers some interesting products and activities you can do if you want to change things up. These include:

• Live Centre – The Live Centre is a unique tool that punters can use to personalize their betting experience. You can choose what to display and where and customize the site in certain ways to make it easier for you to place bets. You will, however, need to have an account to use it.
• Casino – The Casino has dozens of traditional tabletop and slot games to play whenever you want.
• Live Casino – The Live Casino is very similar to the Casino section but you’ll be playing with real dealers and hosts. There are numerous games you can play including roulette, blackjack, baccarat, and even game shows!
• Esports Hub – The esports hub will take you to a subsection of the website that’s completely dedicated to esports. This subsection doesn’t feature anything other than esports, allowing you to focus solely on the matches at hand. This makes it even easier for esports punters to navigate the site. Here’s a quick peek at how it looks like:

Summary 4/5

Pinnacle is one of the best esports bookies you can use thanks to the exceptional odds and overall positive betting experience. While there are some things they can do better, they’ve done an incredible job with what they offer currently and you definitely won’t be wrong if you choose them.