Pinnacle Esports Betting Bookmaker Review in 2023

Overview

With over 20 years of experience, Pinnacle have gained a reputation for providing some of the best odds around, as well as top value for punters. In this article, we’ll be looking at all the features and options available on the site, as well as objective scores for each category, including their customer support, payment methods, and user experience. So let’s get started and see what Pinnacle is all about!

Registration Process 5/5

Pinnacle has done a great job with the registration process because it’s simple, quick, and useful in a couple of ways. First off, you’ll need to choose your country, email, and password. You’ll use the email and password to log in.

The 2nd step of the registration process requires you to add some personal information; this step is important because it prevents those under 18 from registering an account.

Step 3 also requires some more information about you. This includes your country of residence, currency, home address, city, postcode, and contact number. After the third step, all that’s left is to verify your account and add your chosen payment method.

It’s also worth noting that in the final step (step 4), you can set up a security question to increase the security of your account.

Overall, the registration process can be completed in just a few minutes and is very easy to go through.

Deposits and Withdrawal Options 5/5

Payment methods are an integral part of any betting experience, with the best bookies online supporting a wide variety in order to accommodate all sorts of punters. However, Pinnacle is a step above the rest, accepting 25 payment options for you to choose from! (That said, keep in mind the latter may differ in availability depending on your location).

You’ll be able to find out which payment methods are used for deposits and which for withdrawals in your profile settings. Here’s a full list of all supported payment options:

• Credit cards (Visa, Mastercard)
• Skrill
• NETELLER
• iDebit
• WebMoney
• Instant Banking
• ecoPayz
• e-Cheque
• INSTADEBIT
• paysafecard
• Bank Transfer
• Local Transfer
• Sofort
• Bradesco
• Boleto
• MuchBetter
• WebPay
• Bitcoin
• Internet Banking
• JCB
• Neosurf
• OXXO
• Pay4Fun
• Interac e-Transfer
• AstroPay

One popular payment method with punters that is missing from the above list is PayPal. Having said that, while we do not know if Pinnacle will enable support for it, you’ll definitely be able to find a suitable payment option for your account nevertheless.

Open Account Offer 1/5

At this time, Pinnacle does not offer a welcome bonus to any new punters that register an account on their website (or mobile app). This has been the case for some time now, and it remains uncertain whether things will change in the future.

Sportsbook Promotions 2/5

Unfortunately, Pinnacle doesn’t have any ongoing sportsbook promotions at the moment. However, they compensate for this by offering some of the best odds in the industry, meaning that users still have an opportunity to increase their winnings. Should they start offering any new bonuses, we’ll update this section accordingly.

Pre-Match Offer 4.5/5

• Excellent odds
• Numerous esports tournaments to bet on
• Plenty of betting markets to choose from

Betting Options

With plenty of supported esports games and tournaments, you’ll never run out of options as a registered punter at Pinnacle.

The betting markets you can expect to find include Match Winner, Outrights, Game Duration (over/under), First Blood, Total Kills (odds/evens), and Correct Score. Additionally, some of the most popular titles are available, such as League of Legends, Dota 2, Call of Duty, CS:GO, Halo, Mobile Legends, Rocket League, VALORANT, and others.

The above image showcases PSG.LGD versus Tundra in the Dota 2 Lima Major. Even though Tundra are the favourites in most regards, the odds are superb which, again, does make up for the lack of promotions.

While Pinnacle’s pre-match offer is generous, there are a couple of esports titles missing from their catalogue, which is why we can’t give them a perfect 5/5 score. Still, there’s more than enough to go around, and you’ll definitely be able to place your favourite bets with ease.

Betting Odds

Pinnacle is pretty unique with regards to their odds. For example, if you have a matchup between one incredibly strong team and another that doesn’t seem to stand a chance at winning, the odds won’t be as imbalanced as they usually can be.

Because of this, you’ll often find situations where the odds on the favourites are 1.5 or above, which we don’t often see in the esports betting space.

Cash Out & Bet Builder

Pinnacle has a bet builder option for punters that want to combine multiple wagers in an effort to increase their potential winnings (though this will also up the risk factor, since you’ll have to win all the selections on your betslip in order to be succesful). The bet builder you’ll find at Pinnacle has a clear and straightforward layout, helping you keep track of what bets you’ve already placed.

On top of that, it features a ‘My bets’ section that holds all the bets that you’ve placed and that are currently active.

Additionally, cashing out is available on Pinnacle, so if things start to look dicey and you feel like your original bet may not hold, you will be able to settle your wager earlier than intended and receive a portion of your potential winnings in return.

Live Offer 5/5

• Competitive odds
• Live betting is available
• Wide range of betting markets

Pinnacle’s live offer is very similar to their pre-match offer, with (understandably) some esports betting markets being unavailable (specifically outrights). However, you’ll still be able to to utilise your favourite betting strategies involving match winner and other bet types.

Although there are fewer betting markets available, the ones that remain are still intriguing, such as the Correct Score market that isn’t usually offered for live betting by bookmakers.

Furthermore, you can enhance your overall experience by accessing the Live Centre, but if you prefer a quicker and easier way of doing things, simply selecting a match from the main screen is enough. Additionally, the live odds provided by this bookmaker are once again excellent – a rarity among others in the industry.

Security 5/5

• Superb security
• 2FA available
• SSL Encryption
• Curaçao betting licence

Pinnacle has some of the most advanced security systems among bookies that’ll prevent any third-party attempt from stealing your data or hacking your account.

The first line of defence is your password (which should always be long and difficult to guess), but this one is up to you to create in any way you see fit. Pinnacle also employs 2-Factor Authentication, which prevents unauthorised entry to your account by requiring additional login confirmation from your mobile device.

On top of that, their website and app utilise SSL protocols, which ensure that any data transmitted between yourself and the platform is encrypted and secure.

All of these security features working together make for a fully secure betting experience, without fear that your account or data will be tampered with or stolen.

Service and Customer Support 4/5

The first step you should take if you encounter any issues or have questions is to check out Pinnacle’s Help Center. Here, you’ll find a list of Frequently Asked Questions about various topics, such as supported payment methods, bet limits, and more.

If you can’t solve a problem using the Help Center, you can try contacting customer support. This can be done in one of two ways: through live chat or email.

As far as live chat is concerned, you’ll generally get an answer back in less than a minute from a customer support agent, who will stay with you until your issue is resolved. We’re pleased to report that our experience in this regard was a positive one. It’s also worth noting that the live chat is available 24/7.

Alternatively, you can also contact them via email, though bear in mind that it can take up to 24 hours for them to respond to you.

Design and Usability 5/5

• Fast & secure website
• Mobile-optimised
• User-friendly
• Multiple languages available

Pinnacle’s website features a relatively minimalist design with a focus on keeping everything in the centre. This gives you a great view of all the functions, info on matches, and betting options in one place.

You can see all the primary betting categories on the left side of the screen (sports and esports), as well as a search function for quick access to any page on the site.

The right side of the screen features the betting slip and the login section in the top-right. You can also easily select which features you want to use, including sports betting, live centre, casino, live casino, virtual sports, esports hub, and betting resources.

The middle of the page is reserved for displaying the available matches you can bet on, the odds, betting markets, tournaments, and more.

As for performance, the website is fast, and we did not encounter any glitches or freezes while using it ourselves. It’s also mobile-optimised so you’ll have no trouble accessing it from your phone or tablet.

The site is available in multiple languages: English, Czech, Finnish, French, German, Italian, Chinese, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, and Swedish.

Overall, Pinnacle’s website is smooth, fully functional, and incredibly easy to use.

Mobile 5/5

Pinnacle’s mobile app can only be downloaded from the official website, as it’s not on Google Play or the Apple Store.

But other than that, the app itself is excellent! It features all the same functionalities and capabilities of its desktop counterpart in a compact package while also being lightning-fast. You’ll be able to make deposits on the go, place bets, and even get in on some in-play betting action.

Keep in mind that you’ll have to log into your account in order to use the app.

Other Products 5/5

Apart from sports and esports betting, Pinnacle also offers plenty of other interesting products and features, which we’ve listed below:

• Live Centre – The Live Centre is a unique tool that punters can use to personalise their betting experience. You can choose what to display and where and customise the site in certain ways to make it easier for you to place wagers. You will, however, need to have an account to use it.
• Casino – Pinnacle’s Casino section has dozens of traditional table and slot games to play whenever you want.
• Live Casino – The Live Casino is very similar to the Casino section, but you’ll be playing with real-life dealers and hosts. There are numerous options available, including roulette, blackjack, baccarat, and even game shows!
• Esports Hub – The esports hub will take you to a subsection of the website that’s completely dedicated to esports. Below is a snapshot of what it looks like:

Summary 4/5

In conclusion, Pinnacle is a top-notch betting site that offers a comprehensive and user-friendly platform for esports betting enthusiasts. Their extensive range of markets, competitive odds, and plentiful payment options make it a great choice for both experienced and novice punters alike.

While their lack of promotions and bonuses will be disappointing to some, especially when compared to other bookmakers, their focus on delivering some of the best prices around more than makes up for it.

Overall, Pinnacle is an excellent choice for anyone looking for a trustworthy and rewarding esports betting experience.